Shipping policy
Order Processing Time
- Standard Processing: Orders are processed within 1–3 business days from the date of purchase.
- Peak Season Delays: During sales, holidays, or high-volume periods, processing may take longer. If there is any delay, we will notify you by email or phone.
Note: Saturdays, Sundays, and public holidays are not considered working days for dispatch.
Shipping Partners & Tracking
- We ship using trusted and registered courier partners for deliveries across India.
- Once shipped, you’ll receive an email or SMS with the tracking number and a link to track your order.
- You can also track your order using the "Order Status" link in the Customer Assistance section on our website footer.
Shipping Timelines
- Standard Shipping: Estimated delivery within 7–10 business days from dispatch.
- Express Shipping (where available): Estimated delivery within 3–5 business days from dispatch. Extra charges may apply.
- Please check the product description page for any product-specific shipping timelines.
- Delivery timelines may vary due to weather, public holidays, or unforeseen logistics delays.
Shipping Charges
- Standard Shipping: Free for orders above ₹5000.
- For orders below ₹5000, shipping charges will be calculated at checkout.
- Express Shipping: Charges depend on location and delivery speed selected.
Delivery Attempts & Returns
- Our delivery partners will attempt delivery up to 3 times.
- If all 3 attempts fail, the order will be returned to us.
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No refunds will be made for undelivered packages due to:
- Incomplete/Incorrect Delivery Details
- Unavailablity of the Recipient
- Please ensure your shipping address and mobile number are accurate at the time of placing the order.
- For further assistance, refer to our (Policy link to be added)
Cash on Delivery (COD)
- Available for orders up to ₹3000.
- Orders above ₹3000 must be prepaid via card, wallet, UPI, or net banking.
- A small COD service fee may apply and will be visible at checkout.
Accepted Payment Methods
- For domestic orders, we accept:
- All major debit & credit cards (Visa,Mastercard,Amex)
- Net Banking (most major Indian banks)
- Wallets & UPI options(Google Pay, PhonePe, Paytm, etc.)
⚠️ Note: As per RBI guidelines, Indian credit/debit cards are restricted from international currency transactions unless manually enabled by the cardholder with their bank.