Refund policy

Exchange Policy

We are committed to ensuring that the love you have for our products reflects the passion we pour into creating them for you.

However, we’d be happy to replace items if they are defective, have a size issue, or are damaged within 5 days from the date of delivery.

Please Note:

  • SALE products cannot be exchanged/returned

Exchange Policy

To request an exchange please email us at houseofsajeeli@gmail.com

In the case of an exchange, your email should contain:

  • Order ID
  • Few Images or Videos of the ordered product at the time of opening the parcel.
  • Link to the product that you want to exchange for.

In the case of a return, your email should contain:

  • Order ID
  • Few Images or Videos of the ordered product at the time of opening the parcel.
  • Your Bank account number

Reverse pickups are either arranged by us, or the customer will have to ship the parcel to us.

Once we receive it, it will undergo a thorough quality inspection, and if it passes through, we will process your request.

 

Cancellation Policy

 

No cancellations will be accepted after 24 hours of the order being placed.

 

You can email us at houseofsajeeli@gmail.com for any additional queries.